Shipping Policy

Free Shipping, Worldwide

We offer free tracked shipping on every order, delivered worldwide.

Dispatch Time

Orders are dispatched within 24 hours of being placed (Monday to Friday, excluding public holidays).

Delivery Time

Estimated delivery is 5–10 business days from dispatch, depending on your location and local carrier performance.

Tracking

You'll receive a tracking link by email as soon as your order is on its way.

Customs and Import Duties

Orders shipped outside the EU may be subject to import duties or taxes charged by the destination country. These are the responsibility of the recipient.

Undeliverable or Lost Parcels

If your parcel does not arrive within 20 business days of dispatch, contact us atrobain@robandtheyoung.com and we'll investigate, replace, or refund the order.